TeleHealth Agent
Vendors

ACD Systems are one of the many technologies telehealth managers need to understand. Here is a sampling of vendors that can supply systems for consideration.

Aspect
1310 Ridder Park Drive
San Jose, CA 95131-2312
408-325-2200, Fax: 408-325-2260

BCS Technologies
Headquarters, ACD Division
BCS Technologies
8400 E. Prentice Avenue
Suite 1320
Englewood, CO 80111
1-800-756-8633
303-713-3000
Fax: 303-713-3030

Easyphone Inc.
1900 McCarthy Blvd, Suite 310
Milpitas, CA 95035-7440
877.367.3279 (toll-free in US)
408.965.1700, Fax: 408.965.1712
Email:
info@easyphone.com

Genesys Telecommunications Laboratories, Inc.
1155 Market Street, 11th Floor
San Francisco, CA 94103
888-GENESYS (toll-free)
415-437-1100, Fax: 415-437-1260
Email:
info@genesyslab.com

Intecom
Liberty Plaza II
5057 Keller Springs Rd.
Addison, TX 75001
800-468-3945

Interactive Intelligence
8909 Purdue Rd, Suite 300
Indianapolis, Indiana 46268
(317) 872-3000 Voice and Fax

Iwatsu America
430 Commerce Boulevard
Carlstadt, NJ 07072
201-935-8580, Fax: 201-935-2075

Lucent Technologies DNS Global Service
11399 16 Court N.
St. Petersburg, FL 33716
727-217-1000

NEC America, Inc.
1555 W. Walnut Hill Lane
Irving, TX 75038
800-TEAM-NEC

Nortel Networks Corporation
8200 Dixie Road, Suite 100
Brampton, Ontario L6T 5P6
Canada
905-863-0000

Perimeter Technology
540 North Commercial Street
Manchester, NH 03101-1146
800-645-1650

Pipkins Inc.
1031 Executive Parkway
Suite 110
St. Louis, MO 63141
314-469-6106

Pyderion Contact Technologies Inc.
6700 Cote de Liesse, Suite 503
St. Laurent (Montreal), Quebec
H4T 2B5
514-344-4843 ext. 4005, Fax: 514-344-1299

Rockwell Electronic Commerce
300 Bauman Court
Wood Dale, IL 60191
800-416-8199, Fax: 630-227-8186

Siemens Information and Communication Networks
900 Broken Sound Parkway
Boca Raton, FL 33487
800-765-6123

Teloquent Communications Corporation
4 Federal Street, Billerica, MA 01821
978-671-5211
EMail:
info@teloquent.com

Virtual Hold Technology
137 Heritage Woods Drive
Akron, Ohio 44321
330-670-2200, Fax: 330-670-2269

Other Vendor categories will follow in next few weeks. Thanks!

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